Must the store display the warranty duration near the price?
In the United States? This answer is Québec and Canadian law. The US side of this site answers different questions, state by state: different law, and different coverage. Go to the US side
Short answer
Yes, as of 5 October 2026 and for the goods covered: s. 38.8 CPA requires the merchant to indicate the duration of the warranty of good working order near the advertised price, in a prominent manner.
In detail
The text: “The merchant must indicate the duration of the warranty of good working order of the goods referred to in the first paragraph of section 38.1 near their advertised price or, in the case of a long-term lease of the goods, near their retail value, in a prominent manner.” It is a display obligation: it lets you compare two appliances on the length of their warranty, in the same place as the price.The manufacturer has a disclosure duty of its own: s. 38.7 provides that it “must disclose, in the manner and on the conditions prescribed by regulation, the information relating to that warranty that is determined by the regulation”. Here too, the exact content depends on a regulation we did not find published as of 13 August 2026.
What to document
A photo of the price tag showing (or not showing) the displayed duration, with the date. The store name and exact model. If you asked in store, note the answer and the person's name.
Put your facts in writing, free. Writing your version down early, keeping your documents dated and preparing your questions for a lawyer: the tool is there to document, never to advise.
Open the application Up to 3 files, no card · see the plans
And to put it in order: our free tools · number your exhibits, set your facts in date order, request a copy of your file. No account, and nothing leaves your browser.
Official sources
- Consumer Protection Act, ss. 38.1 to 38.9 · marked “In force: 2026-10-05”, read on 13 August 2026.
- The full guide to this warranty
Related questions
- My appliance broke after the warranty ended, do I still have a remedy?
- The merchant has no parts to repair my item?
What this page is not
This is general legal information about the law of Quebec and Canada, dated and sourced. It is not legal advice, not a strategy, and not a prediction about the outcome of a case. In Quebec, only lawyers and notaries may give legal advice (Act respecting the Barreau du Québec, ss. 128 and 133). Laws and amounts change: the official source always prevails over us.